Need help with Fitly?

Contact: [email protected]

Common topics:

Account and Data Deletion

You can delete your Fitly account from inside the app:

  1. Open the Fitly app.
  2. Log in to your account.
  3. Go to Settings.
  4. Choose Delete account.
  5. Follow the confirmation steps.

When you delete your account, Fitly deletes or anonymizes account information, uploaded photos, generated try-on images, saved and favorite items, push notification tokens, and related app data, except where we are required to keep limited information for legal, security, fraud-prevention, or payment record reasons.

You can also request account or data deletion by emailing us at [email protected] with the subject “Delete my Fitly account”.

If you want to delete specific data without deleting your entire account, email us at [email protected] and describe the data you want deleted, such as uploaded photos, generated try-on images, or saved try-ons.